Contact
We're a small team in Singapore and we read every message. Email is the fastest way to reach us — every channel below routes to the same inbox, and the suggested subject lines just help us triage. Replies usually go out within a few business days (UTC+8).
General
For anything that does not fit one of the categories below — questions about the product, how to set up your Notion database, or general feedback:
Beta access
Reckon is in closed beta. To request a TestFlight invitation:
hello@usereckon.com with the subject "TestFlight access"
Privacy & data requests
Requests to access, correct, delete, or port your personal data, or to withdraw consent under the PDPA, GDPR, or CCPA/CPRA:
hello@usereckon.com with the subject "Privacy request". We respond within 30 days.
Security disclosure
Suspected vulnerabilities should be reported under our responsible disclosure terms at /security:
hello@usereckon.com with the subject "Security disclosure". We acknowledge within 3 business days.
Press & partnerships
Journalists, podcasters, and prospective partners:
hello@usereckon.com with the subject "Press" or "Partnership"
Postal address
Carrotly Pte. Ltd.
TODO: registered office address, Singapore